
THE BUCHELCORP STORY
Buchel Corp was the coming together of minds. Rob Buchel and his two sons Andrew & Alex established this Family Business. The story begins Rob was managing the consumer business in Australia and came to the Philippines looking for a call center to handle calls for their herbal distribution business. However, Rob discovered and soon realised that very few BPO’s were able to cater for Small to Medium Enterprises (SME's). In fact, most were geared toward larger companies and were cost prohibitive for SME’s. There came the idea
“Why not do your own”.
Rob Buchel started out in a small office in the City and Land building, ADB Avenue in Ortigas, Manila in March 2012. A few months had passed and several of Rob’s friends and associates inquired with his new BPO office in Manila. Some quickly wanted to jump on board and use someone they know and trust. That’s when slowly the expansion of the business began.
Alex Buchel joins s in late 2012, having decided the family logistics business in Australia could use the BPO to arrange deliveries, do bookkeeping, pay bills, answer emails and the phones. Alex turned out to thrive on this opportunity and took the logistics business from $156,000 per year to $3 million in only 3 years.
Moving was now required, during a large growth phase. After a little over 2 years in Manila, business was growing quickly, we were expanding so we looked for new larger office space. However, due to congestion and heavy traffic in Manila where, as an SME we can’t afford to have employees being late for work due to uncontrollable traffic congestions, the idea was floated, why stay in Manila?
The Move to Subic Bay Freeport Zone In early 2013 we started the process of and establishing the current offices in “The Venue” on Rizal highway now with a much larger number of staff and employees. It was a haven and paradise to have our business in Subic where the environment was clean, technology state of the art, the available pool of talent is good, and most of all it is not congested with heavy traffic.
Andrew Buchel joins s in June 2016, who is already a published academic and poured his efforts into Buchel Corp bringing strategic thinking and sound financial management to the business. By giving the growing business a solid direction insures the future of Buchel Corp
Rob Buchel moves back to Australia in December 2018 to work on new projects to develop the “over arching” outsourcing concept for small businesses. Buchel Corp continues operations in the Philippines, however expands in Australia.
Our Expertise
Here at BuchelCorp Solutions, we are focused on providing Business Process Outsourcing Solutions to any Clients. Our greatest satisfaction is that we allow our clients and partners to focus on the core of their business and have us handle the outsourcing solutions tailor- fitted for their business.
We take great pride in new projects and to be one of the very few outsourcing companies to “over arch” services. This simply means we dont just use the cheapest labour in less developed countries, Our new developing projects now consist of where most staff are based in Australia, with a smaller component based offshore. With considerable pushback occurring against offshore agents, voice in particular this over arching approach works particularly well in business development.
We take pride with our brand as a family corporation. And we make sure that our Business Integrity, professionalism, honesty, ethical standards, and most especially our sincerity to our client-partners will always be our utmost priority to provide satisfaction not only to our clients but to their customers as well.
Voice/Calls
Virtual Assistance
Customer Service
Technical Support/Helpdesk
Inbound and Outbound Sales
Research/Surveys
Bookings / Collections
Order taking and processing
Email / Chat Support
Clerical and Administrative
Transcriptions (Legal/Medical/etc)
Database Management
Data Analysis/Generation of Reports
Bookkeeping / Accounting
Web IT Development
Creative Design & Writing
Digital Marketing
Special project solutions currently underway use overarching
Overarching employs flexible staffing in
Australia & Offshore
Special projects use
Front & Back Office Staff
Knowledge based
Special skills
Contact Info
Any Business Inquiry? Please do send us a message or Call our numbers below. We’ll make sure to tailor-fit our Business Solutions for you
-
Address
2nd Floor, Venue Building, Rizal Highway, Subic Bay Freeport Zone, Zambales, Philippines
-
Phone
Philippines : +63 473065539
Australia: +61 290526344
USA: +1 6466641588
-
Email
sales@buchelcorp.com
Our Location
Your message was sent successfully.
Sorry!Something Went Wrong.